> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yapily.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Engage Bank

## Links

* [Developer Portal](https://engage.dashboard.token.io/)

## Scopes

* Account Information 🔒
* Payment Information 🔒

## Preconditions

* Access to the Engage Sandbox environment must be requested and granted **before** requesting access to the Engage Production environment
* Engage Sandbox environment requires manual registration with the [Engage Token Sandbox Dashboard](https://engage.dashboard.sandbox.token.io/)
* Engage Production environment requires manual registration with the [Engage Token Production Dashboard](https://engage.dashboard.token.io/)
* Both Sandbox and Production access requires active eIDAS Certificates

## Sandbox Environment

1. Create an account on the [Engage Sandbox Token Dashboard](https://engage.dashboard.sandbox.token.io/).

2. Upload your *Live* eIDAS transport and signing certificates (PEMs) on the Engage Sandbox Token Dashboard.

3. Your dashboard should now show that your access permissions are under review. Once approved, you will be able to select `Go Live` to request production access.

## Live Environment

1. From the [Engage Sandbox Token Dashboard](https://engage.dashboard.sandbox.token.io/), select `Go Live`. You will be prompted to log in or create an account for the [Engage Token Production Dashboard](https://engage.dashboard.token.io/).

2. Upload your *Live* eIDAS transport and signing certificates (PEMs) on the Engage Token Production Dashboard.

3. Once your certificates have been approved by Token, you will be granted a `Member ID` and `Alias`, found on the Engage Token Dashboard under `Settings` -> `Member Information`. Following this, you will need to generate an API key, which can be done under `Settings` -> `Authentication Keys`. Save this key.

4. Add *Engage Bank* from the *Live* tab on your Yapily Dashboard application then click **Next**.

5. Configure *Engage Bank* by selecting the **edit icon**.

6. Add your Engage `Member ID`, `Alias`, and `API Key` retrieved in step 3 above. Click **Save** to complete registration and preserve these credentials.

## Notes

* Support for Engage Bank is provided by Token via their [support desk](https://tokenio.atlassian.net/servicedesk/customer/portals).
* The Engage Sandbox environment is inconsistent with the performance of the Engage Production environment. Therefore, Yapily has elected not to support the sandbox environment. However, you must still register for the Engage Sandbox environment in order to be granted access to the production environment, as outlined above.
* International payments are not available at this time.

## Support

If you require technical support with certificate management, please contact [Support](/resources/support).